Frequently Asked Questions


1. Does tallow have a smell?

While it’s common for tallow to have a faint scent, we take extra care in rendering ours. Our tallow undergoes a meticulous 6-step rendering process to ensure it is as pure as possible. This process helps minimize any strong odors, and we are committed to keeping the scent clean and neutral, so you can enjoy the benefits without any overpowering smells.

2. Is tallow temperature sensitive?

Yes, tallow is sensitive to temperature. For optimal storage, we recommend keeping it at room temperature. If you live in a warmer environment, you may want to store it in a cool, dry place to prevent it from becoming too soft or melting.

3. Why do you use castor oil?

We include castor oil in our products because it offers incredible benefits for the skin. Castor oil is known for its deeply moisturizing properties, making it perfect for dry or sensitive skin. It helps to lock in moisture, promote skin elasticity, and has natural anti-inflammatory and antibacterial properties. It's also rich in fatty acids, which can support healthy skin cell turnover, leaving your skin feeling soft and nourished.

4. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a 100% return and refund policy. Simply reach out to us, and we'll take care of the rest, ensuring a hassle-free return experience. Your satisfaction is our priority!

5. When will I receive my tallow?

Since we make our tallow in small batches to order, we prioritize freshness and quality. The average time for you to receive your order is 7-10 business days. This ensures that each batch is made with care and reaches you at its best. Please note that delivery times may vary depending on your location and any potential shipping delays.